How can we help?
A few quick answers to help you find your place and understand what you’re seeing.
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Contact availability
Direct support is not currently available. No public contact address has been published, and this site does not currently collect messages through a contact form.
I can’t find my location
Try the place name together with its region or country. Local spellings and many alternate names are supported. If a village is missing, choose a nearby town or select “Use my location” in search. Your browser will ask for permission; you can decline and continue searching by name.
The weather looks different outside
Check the location, temperature unit and update time. Forecasts cover an area and may differ from conditions at your exact position. If an update fails, a labeled cached reading may remain visible temporarily. Use the refresh control to try again. Our data guide explains freshness and coverage.
My saved places disappeared
Saved places are stored in this browser, not in an account. Private browsing, clearing site data, changing browsers or browser storage restrictions can remove them. See Cookies & storage for how these preferences work.
For urgent weather information
Use your local meteorological authority and emergency services. weather.ws is not an emergency contact channel, and the absence of an alert here does not establish that conditions are safe.